We are here to answer all your questions!
If you can't find the answer your looking for please flick us an email
Can I apply for an OSCAR Childcare Subsidy?
Yes, at most Youthtown sites! To apply for a subsidy at your local Youthtown site click here.
How do I apply for an OSCAR Childcare Subsidy?
Check out our WINZ payment info sheet to see how to apply.
My OSCAR Childcare Subsidy payment isn’t showing on my account, what do I do?
OSCAR Childcare payments are paid weekly. Please allow up to one week for processing but if you have any questions or issues contact our customer service team by calling 0800 004 566 or email email@example.com
How do I make a booking?
How do I cancel my booking?
To adjust or cancel your booking please click here.
What is your cancellation policy?
How do I contact someone at the programme?
Find all programme site contact numbers on the Contact Us page.
I have a complaint, what do I do?
You can find our complaints procedure here
Terms & Conditions for Youthtown Children’s Programmes Survey Prize Draw
By completing the Youthtown Children’s Programmes Survey and including your email address, you are in the draw to win one of ten prizes:
Prize draw terms and conditions:
0800 004 566
PO Box 5899Victoria Street WestAuckland City 1142