Youthtown sites temporarily closed

Kia ora

Shut down times

Due to measures to contain Covid-19 in New Zealand, our Youthtown sites will be shut down after Monday 23 March, until further notice.

Our Staff

We are doing our very best to provide support to the staff you have got to know on our programmes, while we are temporarily closed.

We value our staff immensely and know that you appreciate the work they do with your children every day on our Youthtown programmes.

Credits and Refunds

We want to make it easy for everyone :

Anyone that booked and did not attended on Monday the 23rd of March, will automatically be cancelled and credited to your account.

All bookings during school site closures for the rest of term and school holidays will be automatically cancelled and credited to your account.

We can adjust your term 2 bookings automatically in the same way, once we know the dates that school sites re-open. 

No cancellation fees will apply.

If you have already paid and would like a REFUND rather than a credit for future use, please provide a bank account number for us to process a refund to as we do not hold these on our system. On your email please provide the site that you attend and your child(ren)s name to help us identify you. If you paid by credit card we will still refund to a bank account as for the safety of your details you should not email them. We will process these refunds as quickly as we can given the circumstances.

What from here?

We encourage you to stay in touch during the lock-down period with your children, as we are working out ways we can support you on-line and ‘virtually’.

Our website blog will be updated as we have this to hand, so please check in.

 

We wish you and your whanau a safe time together, hoping that this collective effort from all us all will solve the situation.

 

Fay Amaral (CEO, Youthtown)

027 248 2167